Delivery Rules

Delivery Policy – ROSE Enterprise

Effective Date: January 10, 2025

At ROSE Enterprise (rosenterprise.com), we strive to provide fast, reliable, and secure delivery of your online orders. Please read our delivery policy carefully to understand how your purchases will reach you.


1. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation email with your order details once your order is successfully placed.


2. Shipping Methods & Delivery Time

We offer the following delivery options:

  • Standard Delivery: 3–7 business days (within Bangladesh)

  • Express Delivery: 1–3 business days (within Bangladesh)

Delivery times may vary based on your location, product availability, and third-party courier services.


3. Shipping Charges

  • Standard shipping charges are calculated at checkout based on the order value and delivery location.

  • Free shipping may be available for orders above a certain value (check promotions on our website).


4. Order Tracking

  • After your order is shipped, you will receive a tracking number via email or SMS.

  • You can track your order status on our website or directly with the courier service.


5. Delivery Issues

If your order is delayed or not delivered:

Note: ROSE Enterprise is not responsible for delays caused by natural disasters, strikes, or other circumstances beyond our control.


6. Incorrect or Damaged Deliveries

  • If you receive a damaged, defective, or incorrect product, please report it within 48 hours of delivery.

  • We will arrange a replacement or full refund promptly.


7. Contact Us

For any questions regarding delivery, shipping, or tracking:

ROSE Enterprise
📧 Email: support@rosenterprise.com
🌐 Website: rosenterprise.com
☎️ Phone: +880 1671 018822